Privacy Policy

 

Mel Browne Money Pty Ltd (“the Company”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website www.melissabrowne.com.au (“Site”) or interact with our services.

By using our Site or services, you agree to this Privacy Policy. If you do not agree, please do not use our Site.

1. What We Collect

We may collect the following types of personal information:

• Identifying details – name, postal address, email address, phone number.
• Demographic details – age, gender, and preferences you choose to share.
• Transaction details – records of products/services you purchase from us (note: we do not store full credit card details).
• Technical data – IP address, browser type, operating system, referring website, and usage data through cookies or analytics.
• Other information – details you provide in surveys, competitions, downloads, webinar registrations, or customer service enquiries.

We will only collect personal information by lawful and fair means and where it is reasonably necessary for our business functions.

2. How We Collect Your Information

We may collect personal information directly from you when you:

• Fill in forms on our Site.
• Subscribe to our mailing lists.
• Make a purchase or register for an event or program.
• Enter competitions or complete surveys.
• Contact us by email, phone, or post.

We may also collect information automatically through cookies and similar technologies (see section 8).

3. Why We Collect and Use Your Information

We collect, hold, use, and disclose your personal information for purposes including:

• Providing our products, services, and programs to you.
• Processing payments and fulfilling orders.
• Sending newsletters, updates, and promotional offers (with your consent).
• Conducting research, surveys, and improving our services.
• Responding to your enquiries or feedback.
• Complying with legal obligations.

We will not use your personal information for purposes you would not reasonably expect without your consent.

4. Sharing Your Information

We may share your personal information with:

• Service providers who help us deliver our services (e.g., Kajabi platform, payment processors, email providers).
• Business partners where you have consented or would reasonably expect disclosure.
• Regulatory bodies, law enforcement agencies, or as otherwise required by law.

Where we disclose personal information to third parties located outside Australia (for example, Kajabi servers in the United States), we will take reasonable steps to ensure they comply with the APPs or are subject to similar protections.

We will never sell your personal information.

5. Data Retention

We keep your personal information only for as long as it is needed for the purposes for which it was collected or as required by law. Once no longer required, we will take reasonable steps to securely destroy or de-identify it.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections if you believe your information is inaccurate, incomplete, or out-of-date.
• Opt out of receiving marketing communications at any time.

To make a request, contact us using the details in section 11. We will respond within a reasonable timeframe in accordance with the APPs.

7. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children under this age. If we discover such information has been provided, we will delete it promptly.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, store preferences, and analyse website performance. These may include:

Cookie Name	Purpose
_kjb_session	Tracks your active admin session
kjba	Tracks affiliate referrals
_abv	Tracks whether the admin preview bar is hidden

You can change your browser settings to refuse cookies; however, some features of the Site may not function properly.

9. Data Security and Breach Notification

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes secure servers, encryption, and access controls.

If a data breach is likely to cause serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches scheme.

10. Links to Other Websites

Our Site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. How to Contact Us

For questions, concerns, or to exercise your privacy rights:

Email: [email protected]
Post:
Mel Browne Money Pty Ltd
1106/183 Kent Street
Millers Point NSW 2000
Australia

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements. We will post the updated version on our Site and indicate the “last updated” date.

 

Last updated: 14 August 2025